My Social Media Presence

I am not sure why, but it feels strange to say that. However, I do have one a presence and I might as well make it easy to find.

My LinkedIn page can be found here.

I have also recently started using Twitter. My Twitter page is here. Cleverly, my Twitter name is Bryan_Sims. Please note the underscore. Although I suppose you can follow the other BryanSims (note, no underscore). His life is probably more interesting than mine, given that he is the CEO of brass Media.

If you are not familiar with Twitter, I urge you to check it out. Twitter allows you to broadcast what you are doing 140 characters at a time. I avoided Twitter for a long time, fearing that I might like it. That prophecy has proven true. The reality is that no one can really explain the Twitter experience to you. You must check it out for yourself to truly understand it.

If you want a good guide to getting started with Twitter, I recommend this blog post from Michael Hyatt. He gives a step by step introduction to getting started with Twitter. What are you waiting for? Start tweeting.

Once you get started, you will probably want to add some Twitter Tools to your arsenal. My favorite is probably Twitbin, which is an extension for Firefox. I have been having problems with Twitbin lately, however, and have switched to twhirl, which I like a lot.

If you use a Palm device, you can use MoTwit to tweet from the road.

Answering Simple Questions

I just read a great article by Jim Calloway. He points people to an article that he recently wrote for the Oklahoma Bar Association explaining how to answer simple questions by searching the internet. I can think of several people off the top of my head who would benefit from reading this article.

Jim explains that the genesis of his article is the fact that he often sees people publish questions to list serves that they could easily answer themselves. As Jim explains:

So today I propose an answer to a question that has troubled me for years. Why would that person send that question to hundreds of people via e-mail when they could simply find the answer online themselves?

The irony is that they probably find it themselves as quickly as they can type the question and send the e-mail. So why bother hundreds of others? I have determined that part of the answer to my question is narcissism and laziness. It doesn’t bother some people to force hundreds of others to reach for the delete key if they can get what they need.

But, I now believe that most people simply don’t know they can now get instant answers to almost anything online or they don’t know how.

Many lawyers who can do superb digital legal research for their clients seem to not know how to do other online research. They can easily find precedents and cases, but cannot easily find the flash point of kerosene. (Oh, wait, that’s in 25 Oklahoma Statutes § 34 and the Oklahoma Constitution; bad example.)

I recommend that you read the article and pass it around to “those people” who never bother to answer their own questions.

If you are curious, as I was, about why the flashpoint of kerosene is in the Oklahoma constitution, a Goggle search will lead you to the answer.

WiFi in the Southern District of Illinois

I recently received an email from the Southern District of Illinois announcing that they will have a wireless network available for attorneys in all court buildings in East St. Louis and Benton. To use the service, you have to obtain login credentials from the Intake desk. I think that this is great news.

My only question in when is Cook County going to join the 21st century and add WiFi in the Daley Center, or at least in its library.

ConXPoint: The Future is Here

To the extent possible, I try to make my practice as paperless as possible. The benefits of doing so are innumerable. Of course, one of the problems is that some people still require an original signature on documents.

ConXPointOne of the solutions to this problem is to use digital signatures. The problem, of course, is that most people do not understand digital signatures and how they work. A couple of weeks ago, I was able to get a demonstration of a company that is making digital signatures simple and secure.

The company, ConXPoint, explains that it allows you to:

  • Connect with associates, clients, prospects, and vendors – whether they are in the next town or across the globe. Quickly, reliably, and easily.
  • Exchange all manner of documents, files, and communications.
  • Perform all types of business transactions efficiently and securely. From virtual meetings to electronic signatures to everything in between!

In the demonstration that I received, I was looking mainly at the electronic signature aspect. Their service allows you to create documents and then upload them to your area of their servers. From there, you can have the service contact all of the people that you need to sign the document. They do this by sending an email to the party and asking the party to call you to obtain the password to access the file.

That password is assigned to individual people. Thus, as long as you give it to the person who is supposed to get it, no one else will have access to it. The recipient then signs onto the service, accesses the file, and signs it. The file is stored in PDF format. This means that the file is in a format that the recipient is likely used to working with.

Signing a document is as simple as clicking in the appropriate places. The verification comes not from the fact the the person had the proper information to access the file. The service allows you to access additional control over the signature aspect, such as requiring people to sign in a certain order or requiring a witness to be present when the document is signed.

The document remains stored on their servers, allowing you to download it again at a later time. You can also access the document and verify that the copy you have is the same as the copy on the server.

The key thing that I experienced when trying the service out was that using the service was very simple. This is something you could easily use with a client and feel confident that the client would be able to sign the document without getting confused or overwhelmed.

In addition to the digital signatures, ConXPoint also provides other services, including allowing you to use their servers to store documents. Basically, you can use their service as an extranet for your clients. You give your clients passwords to your area, and allow them to access only the documents they are entitled to access.

The services that ConXPoint provides are quite interesting and have a great potential to increase the ability of people to practice law with even less paper.

10 Sync Tools

From MakeUseOf.com comes 10 Sync Tools Every Office Worker Should Know Of. There are some good suggestions here, including Google Browser Sync and Mozy. The other programs are ones that I have not used before. One that I find interesting is SyncToy, which allows you to sync files between your PC and your USB Thumb Drive.

Check out the entire post to see all of the sync products they discuss.

Google Docs v Office Live Workspace

If you have questions about the differences between Google Docs and Office Live Workspace check out this Google Docs Logopost from Inter-Alia, which compares the two. It looks like there are some significant differences between the two. For example,

First, unlike Google Docs, you aren’t actually working on documents inside the browser — you are using the Microsoft Office products installed on your computer. So when you log into your workspace and click New Word Document, MS Word opens up a new document. When you save it, the document is automatically deposited on your workspace online. Because you aren’t working on documents online, that means you can’t work on a document at the same time as others with whom you are sharing it — for them, the document will appear as “checked out.”

I have not played around with Office Live Workspace at all and I have played around with Google Docs only a little bit. However, I can say that I was up and running with Google Docs in about 30 seconds. Plus, Google Docs, just like everything else that Google makes, worked simply and without any problems. I can’t remember the last time anyone said that about any Microsoft Product.

Negotiating a SLA for SaaS

If you are considering using a SaaS (Software as a Service) solution, John Heckman has some great advice on negotiating a Service Level Agreement. His post includes several tips on provisions to try to get included in the agreement, including:

– Specify levels for uptime, response time, support coverage, and escalation of issues (you don’t want to get stuck on hold with first-level support for hours)
– Is there a provision to have a backup of the data on a local server? This is the reverse of the usual “Internet Backup” scheme – here your data is on the internet and your backup is local, not the other way around.

Some of his best advice comes at the end of his post, however, where he points out that now is the time to negotiate for these provisions:

You can be almost guaranteed that very few, if any, of these types of provisions are contained in a standard SLA. As always, Read the Fine Print!! Companies are trying to push everybody to SaaS formats (much more profitable for them), so right now it is a buyers’ market.

A Great Interview with Guy Kawasaki

Ultra Creatives 7Last night I listened to an interview of Guy Kawasaki by J.C. Hutchins. Guy is a renowned speaker and technologist. He is currently the managing director of a Venture Capital firm. He does not have anything directly to do with the law (he attended law school for two weeks and then dropped out), but in this interview, he covers a lot of ground on some very interesting topics, including social networking, working with Apple to introduce the first GUI, how to differentiate great ideas from good or bad ideas, and how to become a better public speaker.

To listen to the interview, go here. You can listen to it directly from the website, you can download it to your computer and listen to it, or you can download it to your portable music player and listen to it on that device. If you use iTunes, you can also find the interview there as well.

Regardless, if concepts of the intersection of your business with the internet and marketing interest you at all, you need to listen to this interview.

Google Docs Bar

Do you use Google Docs? If so, you might want to check out the Google Docs Bar for Firefox.

According to the extension website,

gDocsBar is a sidebar extension for firefox, a perfect companion for Google Docs.

With gDocsBar, you can drag and drop multiple files into the sidebar to upload documents.

You can search and filter documents right from the sidebar.

Your Gmail credentials are sent to Google directly over SSL. Your passwords are stored in Firefox Password Manager.

If you use Google Docs, this extension seems like a great idea.

Synching Your Google Calendar

Affinity Law Office Technology Blog reveals that Google has released an update allowing you to sync your Google Calendar with Microsoft Outlook. You can enable full bidirectional sync between both calendars or you can sync only from either Google Calendar or Microsoft Outlook.

If you have been looking for a solution to share your Microsoft Outlook Calendar without using Exchange Server, this may be the solution for you. Simply enable bidirectional sync with a Google Calendar and give your assistant access to the Google Calendar.

To get started with setting up your calendar sync, start here.

Don’t forget, you can also access and add to your Google Calendar from your mobile phone. Go here, to find out more information about that.